The Viola

Warranty for Our Solid Gold Rings:

We offer a limited 1 year warranty for all our solid gold rings to cover manufacturing related defects. The loss of all small diamonds and gemstones (engagement ring side stones
and wedding band stones) is covered. Center stones are not covered.
We recommend you get your ring insured so you are even more covered beyond the timing of
our policy. You can add this kind of insurance to most renter or homeowner insurance policies.
The prongs that hold your gorgeous stones in place can wear down as the years pass so it's
always a good idea to get them regularly inspected. To do this you can stop at a local jeweler every 6 months or so. 

To submit a warranty claim, just reach out to our customer service team hello@rosieray.com

Please include: 

Your Name, Shipping Address, Order Number, Description of your issue, pictures of the issue and a video to show all the angles possible. This will help our crafters be able to assess the issue and give a better idea of time to repair.  

Got your jewelry as a gift? no problem! Please provide the name of the gifter, YOUR address, description of the issues and video/pictures. Our team should be able to find the order and ensure the repaired piece/replacement gets back to you directly. 

Please Note These Exceptions to the Limited Warranty for All Ring Lines: Our warranty does not cover lost items, resizing due to weight loss/gain, normal wear and tear, including scratches, tarnishing, or fading of metals and gemstones, damage caused by improper care, such as exposure to chemicals, water, or excessive force, or any modification to your product done by a third party.

If we suspect that you are abusing the rights granted to you under the limited warranty or
otherwise making a false claim of defect, we reserve the right to void your limited warranty.
EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, (I) YOUR PURCHASE IS AT YOUR SOLE RISK; (II) EACH RING IS PURCHASED “AS-IS”; AND (III) WE MAKE NO OTHER WARRANTIES WITH RESPECT TO OUR PRODUCTS, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

Important:
By submitting a warranty claim, you acknowledge and agree to the following terms:
* Return of Impacted Product: If your warranty submission is accepted, you must send the impacted product to us for quality assurance review and testing.
* If your original item is unable to be repaired and the item is in stock, you will receive a replacement of the same item.
* If your original items is unable to be repaired and the item is not in stock due to inventory limitations or discontinuation, you will be issued a store credit equivalent to the purchase price of the original item.
* Third-party vendor: Items purchased through a third-party vendor (outside of RosieRay.com may be subject to a different warranty policy. Please check the details from where the item was purchased.
* Third-party services: Leveraging a third party repair service will void the warranty. We do not accept warranty claims with post-purchase modifications.
* Promotional products: Items received from a promotion or campaign may be excluded from our warranty policy.

In no case shall Rosie Ray or its managers, members, officers, employees, affiliates, agents,
contractors, interns or suppliers be liable for any injury, loss, claim, or any direct, indirect,
incidental, punitive, special, or consequential damages of any kind, whether based in contract,
tort (including negligence), strict liability or otherwise, arising from your ownership, wear or use
of any product purchased from us, or for any other claim related in any way to your purchase of
any product, including any claim for personal injury or death. Because some states or
jurisdictions do not allow the exclusion or the limitation of liability for consequential or
incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum
extent permitted by law. 

Metals matter: Gold, silver, platinum, and stainless steel each respond differently to cleaners. What’s safe for one metal might damage another.

Gemstones are unique: Diamonds are very durable, but pearls, opals, and other softer stones need extra-gentle care.

Product type counts: A solid gold ring can be cleaned differently than a gold-plated piece or jewelry that combines different materials.

Purpose makes a difference: Everyday upkeep, removing tarnish, or restoring shine may each require a different cleaner or method.

We recommend that you avoid exposing your jewelry to liquids, perfumes, and lotions. While our jewelry is made to withstand the elements of daily life, it is not solid gold.

To keep your jewelry looking its best, it is important to clean it regularly. Use a soft cloth or microfiber towel to wipe away dirt and oil buildup. Be sure to keep your jewelry dry.

Tarnish is a chemical reaction that occurs when metal is exposed to oxygen and moisture. It can cause jewelry to become discolored, dull, and even pitted. To prevent tarnishing, it is important to keep your jewelry dry.

Here are some tips for keeping your jewelry dry:

• Avoid wearing your jewelry in the shower, pool, or ocean.
• Take off your jewelry before applying lotions, perfumes, or other skincare products.
• Store your jewelry in a dry place when you are not wearing it.
• Use a jewelry box or bag with a zipper or snap closure to keep your jewelry from getting wet.
• If your jewelry does get wet, dry it off immediately with a soft cloth.

Caring for Sterling Silver:

Preventing Tarnish on Sterling Silver:

1. The best way to prevent tarnishing is to store clean, dry sterling silver in a dry airtight container, like a ziplock bag.
2. An anti-tarnish strip with the silver jewelry in a ziplock bag will help fight against tarnish.
3. Don’t leave silver jewelry in the bathroom. Humidity can speed up the oxidation process that produces tarnish.
4. Minimize sterling silver’s contact to chemicals (hairspray, perfume, body lotion, bleach, etc.) and do not wear in shower, swimming pool or hot tub.
5. After taking off silver jewelry, clean with a dry soft cloth before putting back into an airtight container.
6. A general rule of thumb for silver jewelry: it should be the last thing put on before leaving the house, and the first thing removed when returning home. This will help minimize your jewelry’s contact with perfumes, lotions, and other chemicals.

Cleaning Tarnished Sterling Silver:

1. Always remove jewelry before showering or cleaning. A film can form if soap or cleaning agents are not washed off completely. This film will become a magnet for dirt, dust and other contaminants.
2. Use a silver polishing cloth to remove oxidation from silver. Tissues and paper towels can cause scratches. We recommend using a Sunshine Cloth. Be sure to use fresh cloths since the dirt and grit left on the cloth from a previous use can leave scrapes and pits. Use light pressure and allow the cloth to do the work for you. If your arm starts to ache, you’re probably pressing too hard.
3. Commercial cleaners can be purchased at jewelry stores. Always remember to read the instructions on commercial cleaners first before you attempt cleaning. Most commercial cleaners are very strong and will remove all oxidation! Many of our designs are purposely oxidized then polished, so that crevices are darkened to bring out the depth and beauty of a piece. Take care not to remove this design element. Do not go overboard!
4. If you’d like to avoid harsh commercial cleaners and the polishing cloth doesn’t work, wash silver jewelry (without gemstones or pearls) in warm water containing a few drops of mild dishwashing liquid. Immerse sterling silver in water and gently hand wash. Use a cotton swab for tight corners. A soft baby toothbrush can be used for more abrasive cleaning when needed. Thoroughly rinse and completely dry before storing, as moisture is one of the factors that contribute to tarnishing!
5. Never clean jewelry in bleach! Doing this will literally break down jewelry. Bleach is an oxidizing agent that will react to the metal, causing it to become very brittle. Remember to remove jewelry before swimming or soaking in a hot tub!
6. If the jewelry contains gemstones or pearls, do not submerge the entire piece in water. Instead, use a cotton swab with mild dishwashing liquid to wash only the silver. Again, thoroughly rinse and completely dry before storing, as moisture is one of the factors that contribute to tarnishing! Chlorine bleach, denatured alcohol, turpentine, acetone, and ammonia are all harmful to gemstones and pearls. These chemicals can dull or even pit the surface on softer gemstones, like amber, turquoise, lapis, and more.
7. Never use toothpaste or other abrasives to clean metal or stones. Some websites recommend toothpaste as a cleaner, but this is not an accepted practice by fine jewelers. The abrasives in toothpaste can damage the surface of the metal. Toothpaste will also abrade the surface on amber, lapis, turquoise and other soft stones.
8. A professional jeweler can either clean sterling silver with an ultrasonic clean or buff with stages of abrasive paper.

How should I care for my Gold Plated jewelry

Metal is particularly reactive in moist or wet conditions. Regions with humid weather like the seacoast and tropical areas are especially challenging for metals as chlorides combine with moisture and perspiration to form a corrosive element.

The best way to maintain the beauty of your gold plating is to take proper care from the beginning. Below are some tips on caring for and cleaning gold plated jewelry.

1. Store gold plated jewelry in velvet, satin or any soft fabric-lined jewelry box. You can also wrap in a soft material or place in a re-sealable plastic bag to prevent scratches. Keep all pieces separate from each other to prevent scratching.
2. Remove all gold plated jewelry before showering, applying lotion, make-up, hairspray and perfume. Soap and lotion usually won’t harm gold, but it can cause a film residue to form, making it appear dull and dingy.
3. Remove all gold plated jewelry before cleaning. Household cleaners and other harsh chemicals will reduce the luster and can permanently damage your gold plated jewelry over time.
4. Remove all gold plated jewelry before entering swimming pools, hot tubs and before using chlorine bleach or any chlorine-based cleaning solutions. Chlorine can react with metals, particularly at high temperatures. Exposure to chlorine can erode, discolor and permanently damage gold plated jewelry.
5. To clean gold plated jewelry at home, you’ll find many commercial cleaners available. Choose a non-abrasive cleaning material as abrasives can remove the layer of gold plating. Please take care in making sure the product is safe to use on gold.
6. Buffing your gold plated jewelry with a soft cloth is an effective and inexpensive way to keep your pieces lustrous. If you use a jewelry polishing cloth, make sure the cloth is meant for polishing GOLD. For example, do not use a Sunshine Polishing cloth, which is formulated for silver and contains micro-abrasives, on gold plating. Using a polishing cloth that is meant for another metal besides gold could permanently damage gold plated items.
7. Gold plated jewelry may also get dirty, making it appear dull and dingy. You can remove the dull film with a jewelry cleanser, soap and water, rubbing alcohol, or commercial window cleaner (like Windex), which contains ammonia. Use a soft cloth to carefully clean the item. After cleaning, rinse with lukewarm water and allow it to dry completely.
8. If the gold has developed spots, a stronger jewelry cleaner can do the job. Be sure that the cleaning product is designed for cleaning gold and follow the manufacturer’s instructions. We use Tarn-X to remove reddish brown spots that may develop. If a cleaning substance is too strong it can remove the gold.

No matter what kind of gold jewelry, it is a prized possession and whether you are storage it or wearing it, if you want it to look as bright and fresh as the day you bought it. Please remember to keep in mind the below steps. Since gold doesn’t tarnish easily but oils, dirt, and lotions can all leave their mark on your glimmering gold.

Soap and Water
Dish soap and warm water actually works pretty well for cleaning your gold jewelry. Fill up a bowl with some soapy solution and let your jewelry soak for 15 minutes. Then use a soft bristled toothbrush and gently brush your jewelry clean. Use light pressure otherwise your jewellery could be scratched. Rinse your jewellery and then dry it.

Gold Jewelry With Gemstones
Dampen a soft fiber cloth with some soapy water. Wipe the jewelry and rinse it with a wet towel. Leave the jewelry upside down over a dry towel so the moisture doesn’t drain into the gemstones’ settings.

We do not recommend Ultrasonic cleaner, Toothpaste, Alcohol and others solvent 

We do not suggest our customer to use the Ultrasonic cleaner, Toothpaste, Alcohol and others unknow solvent for cleaning their jewelry since they may works for some occasions but it may also being result to be an irreversible or even unwanted outcome such as losing diamonds, sketched the metal coating or even corrosive or blur the precious gem stones and diamonds. So please contact our jewelry care expert for the details if there is any hesitation of your jewelry cleaning. And remember, we highly recommend bringing your  jewelry for professional inspection at least twice a year.

Natural Bronze

Natural Bronze will oxidize over time, turning a darker, more muted color. Some designers prefer this darker, aged color as it adds character to the metal. One of the benefits of using bronze over other base metals is that much like sterling silver, tarnish can be easily removed with a polishing cloth. To maintain a shiny bright finish for as long as possible, store your bronze away from the air in a ziplock plastic bag and keep it as dry as possible. Do not wear in the shower or store in a humid environment. If you like a high shine, you may prefer using a commercial metal cleaner specifically formulated for bronze or brass. Follow the instructions on the cleaning product. 

All metals, including bronze, silver and gold, can react to beauty and cleaning products. Avoid contact as much as possible with perfumes, hairsprays, lotions and household cleaners.

Silver Plated Bronze

Our Silver Plated Bronze has an Anti-Tarnish finish added to it. This will delay the oxidation process. We do not recommend using any kind of polishing compound on the Silver Plated Bronze because the polishing abrasives will remove a layer of silver, which can expose the bronze underneath. Avoid using a Sunshine Polishing Cloth with micro-abrasives that will strip away a layer of silver.

Gold Plated Bronze

Our Gold Plated Bronze is quite stable. Our plating process uses 98.5% or more of pure 24K gold. Very occasionally, the small percentage of other metals may react to factors in the environment like beauty products (perfume, hairspray), exceptionally humid climates and even medications that are released through the skin.

Gold Plated bronze may also get dirty and look dull or dingy. You can remove the dull film with a jewelry cleanser, soap and water, rubbing alcohol, or commercial window cleaner (like Windex), which contains ammonia. Use a soft cloth to gently rub the item with the cleaning agent. After cleaning, rinse with lukewarm water and allow it to dry completely.

Do not use cleaning abrasives on gold plating as they can remove layers of gold, exposing the bronze underneath. This includes the Sunshine Cloth, which is embedded with micro-abrasives. Gold plated bronze can also be cleaned with a chemical commercial jewelry cleaner specially formulated for gold, such as Tarn-X. Follow manufacturer’s directions.

Pearl Jewelry

Cosmetics, perfumes and hair sprays all contain chemicals that can dull the luster of pearls when exposed over extended periods of time. Acids in body oils and perspiration can also damage pearls' luster in the same way. Henceforth, it is better to wear your pearls after applying makeup, perfume or hair spray. By the same token, you should wipe your pearls after each wear with a soft damp cloth to remove any harmful build-ups. Occasional washing is also recommended. Jane’s Pearl World suggests using an unused makeup brush to clean your pearls with warm, soapy water. Afterwards, simply lay the pearls on a towel to dry. The wet string can stretch—and attract dirt, so don’t touch a string of pearls until they are completely dry. Pearls worn every few days should be restrung once a year. Also, pearls should always be stored in separation from hard jewelry items, such as metals and other gemstones, to prevent scratches. It is best to keep pearls in a soft cloth pouch or a separately lined jewelry box. If you plan to wear your pearls several times a week, we recommend that you take the pearls to your jeweler for an annual re-stringing to avoid breakage. The strand must be knotted between every two pearls, both to prevent the pearls from rubbing against each other, and to save them from falling at once, should breakages occur. With proper attention and handling, pearls will last for eternity. But if continuously exposed to harmful products -- such as cosmetics or abrasive detergents, pearls' luster can diminish over time. As a result, light cleaning with a soft, damp cloth after each wear is recommended, along with periodic deep cleaning by a professional pearls business.

Caring/Cleaning Don'ts:

• Never use commercial jewelry cleaners unless they are specifically made for pearls.
• Never use ultrasonic, steam cleaners, detergents, baking soda, bleaches, or any ammonia-based cleansers.
• Do not wear pearls necklaces when their string is wet. Wet strings stretch and attract dirt, which is hard to remove.
• Do not use toothbrushes, scouring pads or abrasive materials to clean pearls. They can scratch the pearl's surface.
• Pearls should not be stored in boxes, or where the air is dry or hot, neither be wrapped in cotton or wool.

Made To Order Rings:

Always give your finger a break now and then. It’s good practice to take it off before bed to let your skin breathe. While you’re doing that, go ahead and clean it up. Here are some tips to keepit shining.

Some general notes about ALL rings - no matter the material, anything can scratch with time. Treat that sparkly band on your finger much like you do your face. A little preventative care goes a long way. But even with all the skin cream in the world - there's no way to ward off the occasional wrinkle. So whether it be a wrinkle or a scratch - we think they add more character.

Gold Rings
Wash with mild soap and water or fine jewelry cleaner. Gold is a softer metal than the others, so it may scratch over time. You can take it to a local jeweler to get it buffed out for a small fee.

Diamond Inset Rings

Diamond inset rings should not be cleaned by ultrasonic nor steam and should be checked by a local jeweler a couple times a year. Besides this, mild soap (dish soap works great) and water work great to shine it back up. Or use one of those fancy jewelry cleaning pens.

Black Zirconium Rings

Use mild soap and water to clean and a soft cloth to dry/polish. Black Zirconium is a two-toned metal, so over time you may see some silver shine through. That is totally normal and it gets even more distinguished with age. Just like you!

Cobalt Chrome Rings
Use mild soap and water to clean and a soft cloth to dry/polish. These guys are more scratch resistant than gold, but they are not scratch proof. A professional buffing at a local jeweler will shine them back up. Kind of like a spa day for your ring. :)

Damascus Rings
While you can totally just wash these with mild soap and water, we recommend a mild toothpaste and toothbrush. Stainless does NOT like Chlorine OR Salt Water, so keep this lady out of the pool.

Dinosaur/Wood Rings
Soap and water is fine to wash it, should you work up a good sweat. We use a premium sealant for these rings, so they can handle more, but we still don't recommend submerging them in water. Also avoid lifting heavy metal items and keep away from harsh chemicals. So leave these at home when you hit the gym, beach or the pool. Everyday showering, cooking, hand washing, etc. is all safe.

Meteorite Inlay Rings
Your ring is sealed with an invisible sealant, but just know - since Meteorite is composed mostly of iron- oxidation and rusting are always possible. Exposure to oxidizing agents such as chlorine, bleach or salt can change the pH of the Meteorite and increase chances of rusting. So can prolonged submersion in water! Chemicals found in household cleaners, pools, hot tubs and even salt water should be avoided. And don't take this lady swimming.

But for serious if you do experience any oxidation, you can use a little baking soda to clean up any rust that appears. Just be sure to always rinse and dry thoroughly. Applying oils will not be helpful.

When it comes to a rocking an Engagement ring, the focus tends to be all about that center
stone! What you end up going with can depend on several factors. We want to offer you some
great options and explain why you really can’t go wrong with what you choose! Peep the details
below for our white center stone options.

In short, the real difference is the price tag. Lab Diamonds are ingredient to ingredient the same
make up but come with a lower price tag while Natural Diamonds are more rare so they come
with a higher price tag. Both are ethically sourced. More details below!

Natural Diamond - Natural Diamonds are mined directly from the earth and are seen as the
ultimate in luxury. While there can be questions about the ethical nature of mining for
Diamonds, rest assured that all of our natural Diamonds are mined using the Kimberley Process,
the UN's way of preventing conflict diamonds forever - yay UN! Many of the communities that we
source diamonds from depend on this work for their source of income so know you are
supporting a small community by going with a natural diamond. Diamonds are incredibly strong,
boasting a 10 out of 10 on the Mohs hardness scale. Diamonds are typically graded using the 4
C’s- Cut, Clarity, Color, and Carat. Each Rosie Ray diamond, both natural and lab grown, is
carefully and individually selected for its beauty. We adhere to cut, polish and symmetry ratings
of Very Good to Excellent with color grades of G-H and clarity grades of SI - SI. We’ve chosen
the best combination to give you that “wow” factor without the “omg” price face! The countries
that produce natural diamonds are largely dependent on this rare natural resource for their
economies and the health, education, welfare of their citizens. Rosie Ray is proud to play a
supporting role in helping these communities thrive!

Lab Grown Diamond - Lab Grown Diamonds are going to have the exact same elements of a
Natural Diamond but are just grown in a lab with a much more affordable price tag. Commonly
thought to be more ethically sourced, lab diamonds are ingredient for ingredient the same as a
natural diamond. The differences between Lab Diamonds and Natural Diamonds are
indiscernible to the human eye so you can get a lot of bling for your buck if you’d like a Diamond
but want to save some cash. Only a trained gemologist under some intense magnification can
look for the signs of lab grown vs. natural. Rest assured that no one else, including you, will ever
see a difference in quality! Each Rosie Ray diamond, both natural and lab grown, is carefully and
individually selected for its beauty. We adhere to cut, polish and symmetry ratings of Very Good
to Excellent with color grades of G-H and clarity grades of SI - SI.

You may not know some of these beautiful gems like Tsavorite, Sapphire, and Alexandrite. See more detail below, but the short answer is we chose these stones for their beauty and durability so they can endure all the hand washing and other stuff life throws at you.

Stones like Topaz, Emeralds, and Morganite are too soft and will either chip or become cloudy within a year. We refuse to sell you something that won't last the battle of guitar shreds, mad chef nights, and paint nights, to name a few - so we sought out the most durable colored stones in the most gorgeous colors.

Sapphires - These come in so many pretty colors and are super durable. The traditional natural blue Sapphire is one you see as the September birthstone, but the sapphire itself is so much more. Anyone remember a certain very famous Princess, and now a Duchess who wears a famed Oval Sapphire Engagement ring? We carry that traditional blue Sapphire look, along with Lab Grown Chatham Pink Champagne Sapphires, and Lab Grown Chatham Orange Padparascha (available on request), named after the Sri Lankan lotus blossom. These ladies come in on the Mohs hardness scale at a 9 (out of 10).

Tsavorite - The green goddess of stones, Tsavorite (pronounced Sav-or-ite) is a January birthstone. It is said to be named for Tsavo East National Park in Kenya. While it was found in 1967 in Tanzania, Tiffany made it popular in the s. It's a gorgeous and saturated green that is a little lighter in person than an Emerald and much more durable. Our Tsavorites are natural and ethically sourced. With more brilliance than an Emerald, she will sparkle more than her Emerald friend - and she's more durable and less costly than an Emerald. Why? While both stones come in
on the Mohs scale at 7.5, Tsavorites have less inclusions and don't require resin or other treatments to hold them together. Conversely, Emeralds are often full of inclusions which makes them less durable, with the need to be treated with resins to hold the stone together. 

Alexandrite - This June birthstone has two prominent colors. In low light it'll look deeper blue to almost teal. In bright light you'll see deep beautiful purples. Some say they also see red and green at other times of the day. It's not every day you find a stone that will evolve with the sun! It's gorgeous and a showstopper for sure. It's also the gemstone for the the wedding anniversary. Can't decide which color to get because you love them all? Lab Grown Alexandrite might be the one for you. She's ready to take on anything, coming in at an 8.5 on the Mohs hardness scale.

Diamonds - The beautiful, sparkling, "nothing quite like it" gem that is synonymous with engagement rings. A diamond is the hardest gemstone and therefore the most durable. Diamonds sparkle more than them all, hold their value, and can take all the hits, coming in at a 10 (out of 10) on the Mohs scale. We use both lab grown and natural Diamonds in our rings. Lab grown are going to have the exact same elements of a natural Diamond but are just grown in a lab with a much more affordable price tag. Our natural white, black and color enhanced
Diamonds are ethically sourced, using the Kimberley process. Since we don't expect you to be a Diamond expert, we have chosen to source our Diamonds in the G-H color and SI 1-2 clarity. This is the highest class we feel you can see pure quality with the naked eye, and it won't entirely break the bank. Should you like something of higher value.

Heck yeah they are!

The short answer - We use both natural and lab grown diamonds - and all others, including our natural color enhanced diamonds and gemstones, are sourced using the Kimberley Process, the UN's way of preventing conflict diamonds forever - yay UN! So yes!

The long answer - We use both natural and lab grown diamonds, which are going to have the exact same elements of a natural diamond, but just grown in a lab with a much more affordable price tag. You can't tell the difference with the naked eye. It would take a gemologist really looking under a microscope to see the difference. Our natural black and color enhanced diamonds are ethically sourced, using the Kimberley Process.

Since we don't expect you to be a diamond expert, we have chosen to source our diamonds in the G-H color and SI- SI clarity. This is the highest class we feel you can see pure quality with the naked eye, and it won't entirely break the bank. You'll get that "wow" factor without the big box price tag. AND you can still afford to buy that new Oculus - we got you!

Each Rosie Ray diamond and gemstone, both natural and lab grown, is carefully and individually selected for its beauty. We adhere to cut, polish and symmetry ratings of Ideal with color grades of G-H and clarity grades of SI - SI.

When we think of a metal meant to last a lifetime, our thoughts often go to Gold. While Gold is an excellent option, Platinum is a great upgrade and here’s why:

• Hypoallergenic
• Extremely durable
• 60% heavier than K Gold
• Naturally white so it won’t yellow over time
• Develops a rich texture over time called a Patina

If you’re looking for that classic metal to represent your unique and lasting love, look no further. Platinum is much rarer than Gold and will give your ring a powerful impact in both look and feel. While Gold can often irritate skin that’s sensitive to Nickel or other metal alloys, Platinum is pure, so it’s considered hypoallergenic. It’s extremely durable and even when used as only prongs on a Gold band, it will act as a stronger setting for the stones it holds. It won’t thin out over time, either. Gold will "wear" over time and become a bit thinner but Platinum never will. A platinum
ring purchased today will weigh the same in 50 years. It’s about 60% heavier than Gold, contributing to that durable and steady look and feel.

Platinum is also naturally white, so it won’t yellow over time like White Gold does. Our White Gold bands are all Rhodium (a type of Platinum) plated. If you see the metal start to get a yellow look to it, you can easily have it re-plated by us or at a jeweler for a nominal fee. As normal wear and tear occurs, Platinum develops a rich tone and texture called a Patina. You can lessen the look of Patina by getting the ring buffed at a jeweler. You may prefer the look of Patina though, since it gives a ring a rich and antique finish but is such a durable metal it will maintain its integrity and weight for years to come and can be polished back to its original beauty at any
time.

While Platinum is pricier than other metal options, it’s built to last and be passed down through generations, so don’t shy away from this unique metal.

Heck yeah! Our brother site Manly Bands does a killer job on unique rings for men. 

Unfortunately at this time we don't have the option to stack discount codes! You are able to use one discount code per purchase! Forgot to apply your discount code? No problem! Reach out to our customer happiness team for help! hello@rosieray.com

Free shipping is offered on all orders over $50 in value to anywhere in the US. Any in stock items typically take 1-3 business days to process, and then go out with Free Standard shipping (5-7 business days), unless you opt for expedited shipping at checkout. 

Please allow 1-3 business days for processing on all orders that are in-stock. We do NOT ship orders on Saturdays, Sundays, and U.S. Holidays.

Made to Order Rings (approx. 4-6 week processing lead time) Then these rings ship FREE Standard shipping (5-7 business days), unless you opt for expedited shipping at checkout. Expedited shipping will also not apply to any future exchange you do since it's a one time use for the expedited shipping fee. 

Any customized item will take an additional 1-3 business days to complete customization before it ships

All Domestic Shipping options you should see at checkout, depending on your location -

• Standard Shipping (5-7 business days): FREE for orders over $50
• Expedited Shipping (2-3 business days*): Price calculated at checkout, according to your location 
• Standard Overnight (1 business day*): Price calculated at checkout, according to your location. Delivery time varies by region but it usually arrives next business day, if ordered by 12 pm when order is placed. 

Hawaii and Alaska Customers: Please note that shipping with USPS is currently delayed and shipping can take anywhere from 1-6 weeks.

PLEASE NOTE: Shipping carriers do NOT count Saturday, Sunday or U.S. Holidays as shipping or delivery days. Times listed for delivery varies by address. 

*Orders with Overnight shipping that are placed before 12pm MST will go out that same day. Orders with Overnight shipping that are placed after 12pm MST will ship the following day. Please make allowances in calculating when you will receive your package. For example, if you place an order on Friday afternoon with Overnight shipping, the order will not be sent until Monday and you will not receive it until Tuesday. If Monday is a holiday, it will go out on Tuesday and you will not receive it until Wednesday. 

Our Customer Happiness Team is here for you!

Chat: 

Live agent support: Monday - Friday, 8:00 AM - 5:00 PM MDT

Email: 

Live agent support: Monday - Friday, 8:00 AM - 5:00 PM MDT. Our email turnaround is typically 24 business hours (or faster!)

Text and Phone:

Live agent support: Monday - Friday, 8:00 AM - 5:00 PM MDT, If we don't answer right away, please leave a voicemail. We will always get back to you whether you left a voicemail or not. Or you can text us, if that is easier for you! 😉 You can reach us at 888-502-9821.

Yes! You can finance through Shop Pay. At checkout you will see an option to pay through Shop or Shop Pay. Clicking this will take you through the options that are available. 

Currently we only ship to the US and Canada. We hope to add other international as an option very soon!